& Repair Services in Atlanta
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5.0 Ratings based on 638 reviews - Local Experts, Local Reviews
Water damage restoration is a serious matter and can lead to many health issues if not dealt with properly and quickly.
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Water damage restoration is a serious matter and can lead to many health issues if not dealt with properly and quickly. Depending on where you live, water can create a hazardous and destructive force, and many homes and buildings haven't been built to face this threat. That's why it is essential to know the different types of water damage you may encounter in your life. As a homeowner, you are responsible for taking care of water issues at home. But what happens if the damage is too extensive? Or if you didn't notice it right away? Tidal Wave Response understands how crucial it is to deal with these problems immediately by initiating water damage removal and proceeding to water damage restoration. These steps will minimize further damage and health risks.
Three types of water damage are clean, grey, or black.
Clean water does not contain any harmful contaminants; it can come from everyday household use, such as washing clothes or dishes. Insurance companies typically cover this type of damage because it doesn't pose any health risks to your home or family. Repairing clean water damage is much simpler than repairing other types of water damage because it doesn't require any special equipment to remove the moisture from the walls, floors, or furniture in your home.
Hi. I don’t know where to start. John and Tidal wave his company were and still are a blessing from my Lord. One morning in January of this year I went down stairs and stepped in a puddle of water it was flooded. I also passed out. This was the second one in less than a year. I stood there for a minute and just cried. All I could think of was my insurance company may not take care of it a second time even if it was for a different leak. The last claim they paid out $23,000 for…
John Mayer, Principal of Tidal Wave Response, and his project management team, lead by Colin Galubinski, has completed the restoration of my home in record time. The work included, but was not limited to the following: 1) Professional water leak detection 2) Professional plumbing that removed the concrete slab and backfill material, found and repaired the PEX cold water pipe 3) Backfilled and placed concrete to finish grade 4) Packed the furniture to storage. Restored the furniture without incident nor damage. 5) Dehumidified and removed the damaged carpet and hardwoods. 6) Cleaned the concrete surface and installed the new hardwoods.…
I have worked in sales and also have experience in launching my own business. It is rare that you find a company that genuinely has your best interest in mind. Not only was John helpful outside of his business’ expertise, but he sent Chris to do a *free* evaluation of our water damage. John and Chris were both genuine and personable. They cared about what our situation was and they weren’t looking to get any sort of “fee” for their time. These are the kind of people you trust to handle big, catastrophic water damage to. I have previously had…
While others might categorize John as a fast talker, but on the other hand. I saw a man that's passionate about his business and willing to help others elevate their present situation. In early December 2022, our laundry room floor and wall got water damaged due to leakage from the hotline pipe, and other rooms got impacted due to water spreading. So, I reached out to John and he assured me they'll do everything within their power to get our house done before Christmas day. Boy was he right! John and the tidalwave response team were professional, helpful and got…
We did not plan to renovate our terrace level but when the hot water heater leaked and flooded the entire area, Tidal Wave was recommended to us by the plumber who installed the new hot water heater. John, the owner was at our house the same evening and mitigation started early the next morning. The crew professionally removed wet drywall, flooring, and baseboard. Fans and dehumidifiers ran for several days and then the fun began. With Colin's help we were able to choose updated flooring, repaint a color of our choice, and new trim was installed. Everything was completed professionally.…
Wow incredible company! I had a water damage that destroyed my entire main level. John and his team are very quick and efficient. When I was looking on google, tidal wave response was the only water restoration company with a 5 star review. Highly recommended using tidal wave response!!
I had a flood in my downstairs living room. It was devastating. John with Tidal wave was very professional. He had his team show up immediately to get the job done. Great work Tidal Wave. I'm definitely going to refer you to others.
Thank Goodness !!! Johnny on the spot! We had a pipe ruptured in the ceiling and we were looking for a 5 Star Rated Water Restoration company . Johnny came out with a Thermal Camera and found the pipe spraying behind the wall. I wish I would have called him sooner . My wood floors were so damaged by the water, they all will need to be replaced. We highly recommended Johnny with Tidal Wave. Very knowledgeable and even helped us start a claim with our insurance ..
Had a shaky start with this particular project but I must say the owner took charge and corrected all the remaining issues. I will say that this particular job was the absolute worst I have taken on in 45 yrs. My hat is off to Mike and his crew and Allan was superb in making sure everything was done correctly. Thank you for your follow-up on this project guys. And Allan thank you especially for your thoroughness in making sure it was completed correctly.
Unfortunately, my water heater was old, cracked, and leaking water onto the supported area in my garage. I needed to replace the water heater with a new one, but the plumber told me that in order to meet the city code, I would have to handle the water damage first. I called out tidal wave (who I’ve worked with before), and they came out the very next day to cut out the affected area and treat for mold. This is my second issue with water in my house and tidal wave has taken care of both issues. They are fast,…
Greywater disaster response may or may not be covered depending on how much water enters your home. If there is significant flooding outside (where your grey water is coming from), this could be considered an act of nature and, therefore, not covered by insurance companies. However, if there is no outside source for the grey water accumulation and it only comes from within the walls or ceiling cavities of your home, then this type of damage should be covered under most policies.
Black water is any liquid that contains fecal matter. This is often the result of a sewer backup, which happens when the main sewer line becomes clogged with debris from surrounding properties and backs up your house. The first step in dealing with this type of disaster is to call your insurance company to see if it's covered under your policy. If so, they will send out an adjuster who will inspect your home for signs of damage and determine whether or not repairs are necessary. They may even send an environmental remediation company to clean up any remaining contamination before starting repairs.
The water damage restoration experts at Tidal Wave Response have seen it all. From flooded basements to burst pipes to broken toilets, our technicians have the experience it takes to solve any of your water damage problems. When the water is pumped out, you will want to make sure that you thoroughly dry your structure. There are a few different ways to help get the job done. The best way to do this is to use fans to dry everything out as fast as possible. While using fans, you can also air your wet floors with a dehumidifier. The dehumidifier will pull all the moisture out of your flooring and help it dry faster. As a water damage restoration company, we have commercial restoration equipment for proper cleanup.
From emergency water extraction to full property recovery, Tidal Wave Response provides the fast, expert care you need. Browse our complete suite of 24/7 restoration services below to see how we can help today.
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Why Standing Water Creates Health and Safety Risks Stagnant water is a result of many causes, often indicating an underlying problem that needs immediate attention. While a small puddle in the yard or the bathroom may not raise concerns at first, delaying water removal can exacerbate the problem. Research shows that nearly 5 million people globally die every year due to water-related diseases and safety risks. If you don’t want to be a statistic, Tidal Wave Response can help. We…
