“Tidal Wave took care of our home.”
“On July 16th around 9:00 pm my hardwood floors on the lower level of my house became wet, due to my refrigerator having a water line leakage. It was after about an hour I realize that putting down towels and sheets wasn’t going to stop the water from traveling to other areas of my house. Since the leakage occurred after hours I didn’t know what to do. I contacted a company by the name of Title Wave Response. I gave them a detailed description of what had occurred, within a couple of hours the company had a dry out team at my house. A man by the name of Matt gave me a description of the process of getting my hardwood floors back to looking brand new. In the process dryers had to stay at my house for three days. After three days the dryers were removed and a man by the name of Dan and his team came to repair my hardwood floors, which was a two week process. During the entire process the company and I kept communication and they answered any questions that I had. The company constantly assured me that I was in good hands and that my home would be taking care of. After the two week process when I returned home and seen my hardwood floors, I was very satisfied with the repairs. If this problem was to ever occur again I will definitely call the company title wave response, as well as refer the company to others. The title wave response company was very professional and takes pride in making their customers.”
Lynette Wheeler – Kudzu.com
“Thank you Tidal Wave.”
“Tidal Wave is amazing! We had water damage in our home and they responded immediately to the call and began the coordination with our insurance company. They took care of everything from pulling up the damaged floors, drying out what was wet, coordinating all the repairs, and dealing first hand with the insurance company until everything was finished! They were very professional, and because of their hard work and urgency our house was back to normal very quickly! Thank you for an amazing job well done! You made our life much easier during an unfortunate situation! ”
Becky Jordan – Kudzu.com
“Very Effecient!….Great Company – made my “disaster’ better”
“Our hot water heater burst on a Saturday in July 2012. We have a contract with RS Andrews who came out to replace it but there was significant damage to our wood floors. They recommended Tidal Wave Response and within 30 minutes of RS Andrews calling them, I was contacted by a representative who was on his way to my home. He assessed the damage, contacted my homeowners insurance company and immediately scheduled a clean up crew who arrived just as the RS Andrews technician was through installing the new hot water heater.
The clean up was quick and easy – and the process of selecting new flooring was painless. Once the work began, every person from Tidal Wave who came to our house was professional and courteous.
Everything looks wonderful and every single person I’ve dealt with Tidal Wave was professional and helpful. The Project Manager stayed on top of everything and kept me posted throughout. When it was completed, they said they’d send in a clean up crew – what they sent were two of the most thorough cleaners I’ve ever seen – they did my entire downstairs even cleaned the kitchen and bathroom fixtures not just the floors! This has been the Best “disaster” experience I’ve ever had! I highly recommend Tidal Wave Response to anyone who ever has an emergency.”
Mindy Newton – Marietta, GA
“I have nothing but good to say about Tidal Wave and all of their employees, and I will recommend them to anyone who needs them!”
Sincerely, Sally Nemo – Atlanta, GA
“Thank you again for your fast response, courteous professional dealings and quality work!”
Nancy Keaton – Marietta, GA