Water & Sewage Damage, Fire & Smoke Damage, Cleanup & Reconstruction Services in Atlanta

Tidal Wave Response provides Water & Sewage Damage, Fire & Smoke Damage, Removal & Reconstruction Services in the Atlanta metro area and all Atlanta suburbs. We make sure your property is fully restored in 7-10 days (from the time of your call to us) and get your insurance company to fully cover the cost of restoration.

Tidal Wave Response provides Water, Sewage, Fire, and Smoke Damage response and restoration services in the Atlanta metro area and all Atlanta suburbs. We make sure your property is fully restored in 7-10 days (from the time of your call to us) and get your insurance company to fully cover the cost of restoration.

  • Sewer Backups   •   Clogged Toilets   •   Sink & Toilet Overflows   •   Leaky Pipes

  • Roof Leaks   •   Wall Moisture   •   Foundation Cracks    •   Fire  & Smoke Damage

Why call Tidal Wave first instead of my Insurance Company?
Because we represent YOU to make sure you get covered.

Water and Fire damage insurance companies have strict rules, and it’s their job to make sure these rules are met before they cover the damages to your property. We know how to work with insurance companies to convey issues accurately, ensuring you get maximum coverage. At the same time, we handle the “red tape” involved in the claim process.

Our 6-Step Water & Sewage Damage Response Process:
We typically have properties fully restored in 7-10 days.

1. Water & Sewage Damage Emergency 30-Minute Response

One of our emergency water damage restoration experts arrives in 30 minutes or less to all Atlanta suburbs.

2. Water & Sewage Damage Free Assessment

We perform a free water damage and moisture assessment to locate all affected areas using moisture meters and thermal infrared cameras.

3. Water & Sewage Damage Insurance Claim Approval

We work with your insurance provider (all insurance companies included) to process the claim and ensure you receive maximum coverage for your loss.

4. Water & Sewage Removal and Cleanup

We remove all water and sewage from your property, dry and clean all elements including ceilings, walls, floors, air ducts, carpets, furniture, upholstery, and personal belongings. We also perform mold remediation to stop mold growth.

5. Water & Sewage Damage Walkthrough with Adjuster

After 3-5 days, our water and sewage damage expert meets with the insurance adjuster to conduct a water damage walk-through at your property to identify and document damages and create a detailed work plan for restoration and reconstruction.

6. Water & Sewage Damage Restoration and Reconstruction

Immediately after the adjuster meeting, our crew begins the water damage restoration process that usually takes about 2-6 days for average jobs. The water damage reconstruction involves the replacement and/or rebuilding of all damaged elements, including cabinets, floors, walls, furniture, and much more, back to their original condition.


Our Fire and Smoke Restoration Process

1. Fire Damage Inspection and Assessment

With 24/7 emergency response, our specialists are always only 30 minutes away from arriving on-site. We offer a free, no-commitment inspection of the property to assess damages and offer an estimate.

2. Protecting the Property

Extensive fires can cause damage to walls, windows, and roofing. Our first priority when preparing to restore a home is to prevent further damage to the property. Our team will board up windows and walls as necessary, as well as place tarps over open spaces in the roof or ceilings.

3. Water Damage Remediation

Water damage doesn’t just happen when pipes are leaking. Fire sprinklers, fire hoses, and even pipes that are damaged during a fire can all lead to water damage in your home. Our 6-step water remediation process aims to restore your home back to the way it was prior to the damage.

4. Smoke and Soot Removal

Smoke and soot can cause a lot of damage to your home if not cleaned promptly as well as properly. Without proper cleaning techniques, smoke smells can linger and recur months or years later. Improper cleaning can also lead to further damage on your belongings. Tidal Wave Response uses fogging devices and professional-grade cleaning agents to thoroughly clean and sanitize your home.

5. Restoring the Property

The extent of damage after a fire varies from property to property. Some homes only need restorations in one room while other homes need more extensive restorations.

Restoring your property may include repairing or replacing:

  • Furniture
  • Fixtures
  • Appliances
  • Glass
  • Walls
  • Windows
  • And more…